Home > AXIS-IT&T Group

The AXIS - IT&T group

The AXIS - IT&T group comprises of AXIS-IT&T Limited, Axis Inc. and Axis EU Limited.

The AXIS - IT&T group has the people, processes and technology for Engineering Design and other Business Process Outsourcing solutions and has the expertise to service customers 24 x 7 using a variety of communication mediums. The group offers comprehensive services to a variety of industries.

AXIS - IT&T is committed to deliver increased productivity, improved quality and continually reduce costs for each of its customers.

AXIS - IT&T - The company

Founded in 1990, AXIS - IT&T is a leading Engineering Design and other Business Process Outsourcing (BPO) services provider, with over a decade's experience in delivering cutting-edge customer services to global clients. AXIS - IT&T provides comprehensive Engineering Design, Software Development & Back office services to its clients.

AXIS - IT&T is a publicly traded company and its shares are traded on the Bombay, Delhi and National Stock Exchanges in India. AXIS - IT&T has also been ranked by Business Today Magazine as one of India's Top 500 Companies.

AXIS - IT&T - Methodology

AXIS - IT&T focuses on supporting its clients' profitability by providing integrated outsourced services.

AXIS - IT&T believes in a complete understanding of client requirements, and delivering superior performance via a process-driven approach and complete suite of outsourced services based on its proprietary methodology.

This approach has Customer Intimacy, People, Processes and Quality as its key pivotal and drivers, around which AXIS - IT&T's service delivery model is structured.

Customer Intimacy: At AXIS - IT&T we believe that one needs to be close to customers to truly understand their needs and serve them better. That is why we have our Client Relations Team in the US & UK  -  to interact face to face with them and develop relationships to the extent where geographical distances cease to matter.

People: AXIS - IT&T is a perfect blend of experience and exuberance. Our executive team has over 200 years of combined management expertise in the outsourcing business and is supported by a young crop of energetic and dynamic individuals with a desire to excel.

Processes: The primary focus at AXIS - IT&T is the application of skills on-the-job to provide complete customer satisfaction. Our suite of services is driven by a strong-process driven approach across all key functions.

Quality: Relentlessly pursuing improvement, AXIS - IT&T adheres to strict quality methodologies, tools and benchmarks that are supervised by well-trained, quality conscious personnel. We are compliant with ISO 9001:2000 norms.

AXIS - IT&T's promise is to deliver 100% failsafe services, consistently, continuously, thoroughly, and by all means.

AXIS - IT&T - Global Presence

AXIS - IT&T operates in the USA, UK, Europe and India through the offices of its group companies in Illinois,  Leicestershire, and Noida.

• Services Offered -Engineering Design Services- Product Design, 3D Modeling and Assembly, Drafting & Detailing, FEA, Reverse Engineering and NC Programming.
• Back Office Services- Content Development & Data Conversion, HR Services.
• Software Development- Software Product Development & Maintenance, Software Re-engineering

Processes - Operations

Operations at AXIS - IT&T are guided by our policy frameworks, methodologies and guidelines to ensure maximum customer satisfaction. The operations team comprising a well-knit team of managers and associates is committed to deliver the highest quality.

Operations Management

Every department at AXIS - IT&T has its own set of Leaders and Managers to ensure zero-defects in operations.

Operations Guidelines

AXIS - IT&T realizes that in order to meet client expectations to the maximum and honor all defined SLAs everyone has to be personally responsible for his/her duties. This is true for employees at all levels. We ensure that our team members are always fully aware of customer deliverables and procedures that are to be followed by them. Changes and modifications in processes are communicated to them in a timely manner and it is ensured that team members conform to these changes. At the same time, we realize that a few mistakes and errors are bound to happen - the challenge is in keeping these errors at a minimum. However, these mistakes, when they do occur are immediately brought to the attention of the concerned manager.

Processes - Human Resources

AXIS - IT&T prides itself on being an extremely employee friendly company. We have adopted an extremely positive HR policy that ensures the best possible results through effective pre-induction and post-induction of personnel and imparting of requisite training.

Recruitment

AXIS - IT&T prides itself on being an extremely employee friendly company. We have adopted an extremely positive HR policy that ensures the best possible results through effective pre-induction and post-induction of personnel and imparting of requisite training.

Retention

In order to get the best out of its employees and retain them in a high attrition rate industry, AXIS - IT&T has established a number of attractive schemes and incentive programs for its employees. All employees are full time salaried employees. These salaries, which are among the top tier of industry earnings, are complemented by performance based incentives. Impeccable attendance rates and employee longevity are also recognized and bonuses paid accordingly. AXIS - IT&T believes that recognition programs are vital to maintaining the highest levels of motivation.

Career Development

For promising employees, AXIS - IT&T T has a career development program in place. Employees ready to take on higher responsibilities are identified and relevant training is imparted upon them. Employees are also encouraged to upgrade their skills from external sources if these skills are relevant to their current profiles.

Training

AXIS - IT&T adopts a scheduled training process and a modular approach for imparting theoretical and practical knowledge in its trainees.

Training Schedule

Employees, on being hired, go through an intensive induction training module, which covers technical enhancement and orientation in cross cultural sensitization. The induction training is followed by process specific training, which is tailor-made to the client's requirement

Training Tools

AXIS - IT&T's trainers make use of a wide variety of training tools and applications to make the learning process both fun and interesting. Tools and methodologies used include Discussions, Lecture Debates, Assignments, Games and Simulation, Shadowing Process, Movie Clips, Reading exercises.

Quality

At AXIS - IT&T, quality is a way of life. Relentlessly pursuing improvement, AXIS - IT&T adheres to strict quality methodologies, tools and benchmarks that are supervised by well-trained, quality conscious personnel.

A process driven approach is followed in executing day to day operations, and Quality is deeply ingrained into all these processes. Operations are guided by the ISO 9001:2000 norms.

Customer Intimacy

Believing in its mission to deliver the best outsourced solutions to clients around the world, AXIS - IT&T emphasizes on a global local presence and round-the-clock responsibility. AXIS - IT&T has offices located in USA in  to maintain a close proximity to its clients. On finalization of a contract, AXIS - IT&T appoints a Account Manager to work closely with the client. This enables clear understanding of client requirements and ensures that all deliverables are met.

Technology

In today's high tech world, having the right technology is essential coupled with a strong technical team to make the systems run. AXIS - IT&T offers both. We have invested in state of the art technology which is managed by a highly skilled technology team on a 24 x7 basis.

State of the art equipment - AXIS - IT&T Development center equipment is best of breed and has inbuilt redundancies to ensure 100% uptime of all services. Network level protection is provided by a Firewall and Escan Antivirus systems.

Business Continuity

The potentially devastating financial and organizational impact of a disaster makes planning for business continuity essential.

The first step in a sensible business continuity process is to consider the potential impacts of each type of disaster or event. AT AXIS - IT&T, this is a critical task and helps us properly plan for a disaster. The business continuity plan is audited at regular intervals to help ensure that they are current and stand up to rigorous examination.

AT AXIS - IT&T, running our development center on a continuous basis is everyone's concern and our business continuity plan emphasizes on the resumption of services in a fast and efficient manner.

Fire safety is treated with the highest priority at AXIS - IT&T. The building has central fire detection and alarm system and sprinklers and fire extinguishers have been placed at regular intervals. AXIS - IT&T facility is in close proximity to the Noida Fire Station.

Facility Tour

AXIS - IT&T development centers have been conceived, designed and managed as world class facilities. Spread across an area of 19,000 sq. ft., the spacious interiors and the generous space allocation for each workstation, make AXIS - IT&T a very comfortable place to work in.

Apart from providing a comfortable work environment, the centers also provide a high level of safety and security. AXIS - IT&T realizes that that material and information security is of paramount importance to every client and has taken every measure to safeguard it.

Work shifts are managed in the most efficient manner possible, with a shift administrator present round the clock. If needed employees are provided with transportation to and from their homes in passenger SUVs. Meals are served at the facility's cafeteria at regular hours and refreshments are available at all times.

Contact us

AXIS - IT&T Ltd.
D-30, Sector-3
Noida 201301
Uttar Pradesh, India
Tel: +91-120-244 2920
Fax: +91-120-244 2921

Website: www.axisitt.com
Email: info@axisitt.com

For further information, please Contact Us