Home > Software Services > Case Study > VoiceXML Integration with Edify's EWF Platform

Voice Extensible Markup Language (VoiceXML) is designed for creating audio dialogs that feature synthesized speech, digitized audio, recognition of spoken and DTMF key input, recording of spoken input, telephony, and mixed-initiative conversations. Its major goal is to bring the advantages of web-based development and content delivery to Interactive Voice Response (IVR) applications. In other words, VoiceXML is a markup language for implementing a voice user interface.

The Edify platform includes a telephony subsystem and provides a solid environment for designing and running IVR applications that required audio playback and recording, speech recognition and text-to-speech capabilities.

The Role of Axis

With the integration of a VoiceXML 2.0 Browser into the Edify platform, Axis has helped extend the robust telephony capabilities of the Edify platform to include support for the latest advances in IVR application standards..

Axis worked closely with Edify on the specification, design, development and testing for this integration.

Project Details

Software Environment and Technologies

• Object Oriented design patterns implemented using C++
  
• Multithreading
  
• Unicode compliant dynamic link library

Project Size

• In India - 3 developers for a total for 30 man months
  
• In USA (Edify) - 3 developers for a total of 20 man months

Advantage to client

• Reduced cost
  
• Reduced development time
  

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